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Our customers affirm that they have read the terms and conditions to the collection contract. If you find that the claim is false or in any other way faulty, please send a written letter of enquiry. You may send the enquiry via email to or by post to Narva mnt 5, 10117 Tallinn. Once we have received your enquiry, we will stop the collection process for the enquiry-handling period.

If you decide to contest the claim, you will have to provide sufficient proof about the debt. If you are uncertain of the topicality of the evidence, please contact our customer care.